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INTELLIGENT AUTOMATION FOR NEXT-LEVEL CX

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LEVERAGE AI TO AUTOMATE AND ENHANCE YOUR CX OPERATIONS

Our tools increase efficiency, personalize interactions, and streamline resolution—freeing your teams to focus on what matters most: meaningful customer relationships.

Our Voice AI tools combine artificial intelligence, natural language processing, and machine learning to revolutionize voice-based customer interactions and analytics—delivering smarter, faster, more personalized service.

CREATE SEAMLESS & INTELLIGENT INTERACTIONS

bespokeCX VoiceAI virtual assistants provide instant support, answer questions, and resolve issues efficiently—reducing wait times and creating frictionless experiences across all channels.

Conversational AI & Virtual Assistants

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Automate interactions with AI-powered voice bots

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Understand and respond in natural language

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·Offer self-service options, reducing reliance on human agents

How our Voice AI virtual assistant curates intuitive customers experiences

ENHANCED CUSTOMER UNDERSTANDING WITHOUT SURVEYS

Understand customer emotions at scale with real-time sentiment analysis. Our bespokeCX sentiment engine detect tone, intent, and emotional cues—empowering empathetic and effective responses.

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Real-Time Speech Analytics & Sentiment Detection

  • Analyze calls in real time to assess tone, emotion, and intent

  • Identify frustration points and positive experiences

  • Help agents adapt responses on the fly for better outcomes

How our sentiment engine helps reduce agent churn

How our sentiment engine gamifies the contact center workplace to achieve greater success

REAL-TIME PERSONALIZATION & POST-INTERACTION TRAINING

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Anticipate customer and agent needs with the bespokeCX suite of predictive analytics

  • Offer real-time AI-driven suggestions for upselling, troubleshooting, and more

  • Dynamically adapt conversations to boost satisfaction and loyalty

  • Provide post-interaction coaching and feedback for continuous improvement

How we create personalized training regiment for agents 

How Sherlock AI Agent answers your most important customer experience questions

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TRANSFORM YOUR CX TODAY

bespokeCX helps brands turn customer insights into competitive advantages. Let’s build a CX strategy that works for your business—and your customers.

Contact us to learn how bespokeCX can elevate your customer experience strategy.

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