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BespokeCX: Your Customer Intelligence Detective.

BespokeCX doesn’t just take feedback at face value—it digs deep, connecting the dots with real customer behaviors. This detective work uncovers the full story of your digital customer needs, helping you pinpoint the best strategies for refining navigation and content.

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What’s keeping you up at night?

Are there unanswered questions about your website experience that is keeping you and your customers up at night?

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What bespokeCX does

It is your all-in-one solution that captures and corrals your customer data to uncover insights for elevating digital experience.

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Holistic analysis of customer journeys

bespokeCX delivers the insights you need to create an outstanding digital experience.

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Our powerful modules

Each module provides answers to specific business questions, making it easy to turn data to actions.

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Journey Module

Understand key navigation pathways and track cross-channel jumps to uncover where customers get stuck and identify the best opportunities to reduce friction.

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Trends Module 

Track performance trends, identify shifting scores, and prioritize actions to improve customer experience and reduce effort.

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Performance Module

Discover the right actions to create consistent, effortless experiences for top-of-funnel customers and those ready to purchase.

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Segmentation Module

Highlight your most engaged audiences, understand why their engagement is high, and find ways to duplicate this experience for audiences that are not as connected to your content.

See how bespokeCX works

See how bespokeCX corrals customer data in real time and uncovers the right actions for creating frictionless digital and interactive journeys.

It’s not just about finding the right solution

bespokeCX helps you quickly and cost-effectively integrate our solution into your technology stack and goes about delivering transformational insights.

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See how bespokeCX works

See how bespokeCX provides access to CX knowledge without logging in to a dashboard.

Proof of performance

Check out our latest case study and learn how bespokeCX is helping clients optimize their website experience while deepening customer relationships.

Elevating Customer Engagement for a Leading Telecom Retailer

A top telecommunication retailer that sells both products and services.

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Our clients

Trusted by the clients we work with

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Who we help

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